Marilyn Taylor’s Adult learning Cycle 1987
'Have you thought of ...?' 'What about ... ?' 'Did you consider ... ?'
Essential Coaching Questions
The Coaching Habit: Say Less, Ask More & Change The Way You Lead Forever by Michael Bungay Stanier
The Kickstarter Question
"What's on your mind?"
- Avoids 'default diagnosis'
- Observer is in the position of a partner
- Associate identifies what they think is important
"What should we focus on today?"
The AWE Question
"And what else?"
- Avoids jumping in with an immediate solution
- Gives the Associate chance to explore
- Staying curious!
"Is there anything else?"
The Focus Question
“What is the real challenge here for you?”
- Focus on the real problem (not the first)
- Multiple issues ("If you have to pick one ... ")
- Generalisations ("I sense the overall challenge ... ")
- 'Coaching the ghost' (another person or situation)
“And what else?"
1-2-3 Compbination
- "What's on your mind?"
- "And what else?"
- “What is the real challenge here for you?”
Riding Faults
Anything an Associate does that you would not do, when riding to an Advanced Standard!
Identifying a fault does not fix it!
F - Facts
Ask the Associate to list the facts objectively.
- "What speed were we doing ... ?"
- "Who had right of way ... ?"
"When we approached the roundabout we were ..."
I - Implications
Ask the Associate to consider the implications of what happened.
- "What could have happened if ... ?"
S - Solution
Lead the Associate to discovering a solution to the fault
- "What could we have done differently ... ?"
- "What other options did we have ... ?"
- "That's great. And what else ... ?"
H - Help
The Lazy Question
"How can I help?"
- Direct and clear request
- Avoids jumping in
The F.I.S.H. Technique
- F - Facts
- I - Implications
- S - Solutions
- H - Help
Scenarios
- following in the overtaking position when the overtake is not available
- too close to stationary vehicles in heavy traffic
- filtering too quickly
- missing head checks when there are following vehicles
- keeping to the right of centre when approaching a blind crest
The Learning Question
“What was the most useful for you?”
- Create space for the Associate to retreive
- Refelection is a form of practice
- Pre-supposes that the session was useful!
- The Associate identifies 'the big thing'
"What have you learned since our last ride?"
3Ws
- "What went well?"
- "Not so well?"
- "What might we do differently ... ?"
What was the most useful for you?